Official Contacts

This page is the single source of truth. The accounts below are the only channels we use. If a message comes from anywhere else — it is not Hairlenza, no matter what the profile says.

The only official channels

This list is complete. We have no other accounts, no regional pages, and no personal profiles of team members that contact clients.

Impersonation warning

Scammers copy our photos and write to people from fake or hacked accounts, sometimes introducing themselves as a “manager” of Hairlenza (a common fake name used is “Alex”). We have no managers who write from personal or third-party accounts. All communication comes only from the channels listed above.

  • We never ask you to pay to a personal card or a “manager's” account
  • We never contact you first from a new or different profile
  • We never rush you to pay “right now or the hair is gone”

How to verify it's us

  • The profile is exactly @hairlenza or @ukr_hair — check the spelling letter by letter, fakes use lookalike names
  • The link came from this website (hairlenza.com), not from a story repost or DM
  • Before paying, the PayPal recipient name matches the name our support gave you
  • In doubt? Message us via WhatsApp from this page and ask — we answer fast

Got a suspicious message?

Send us a screenshot via WhatsApp or email — we report impersonators and warn other clients. If you already paid a fake account, contact your payment provider immediately and report the profile inside Instagram (⋯ → Report → Scam or fraud).

Talk to the real Hairlenza