Privacy Policy

Last updated: September 1, 2026

Hairlenza ("we", "us") operates hairlenza.com. This policy explains what information we collect and how we use it. We keep it short and honest.

What we collect

When you send a request through our forms (price request, release notification, or a general inquiry), we collect the contact you choose to share — an Instagram username, a WhatsApp number, or an email address — plus your optional message, the ponytail you asked about, and technical data (IP address and browser info) used only to protect the forms from spam and abuse.

Our site may use analytics tools (such as Google Analytics or similar) that collect standard usage statistics — pages visited, device type, approximate region. These help us understand how the site is used.

How we use it

We use your contact for one purpose: to reply to your request about our hair. We may follow up about the specific ponytail you asked about (for example, if a reservation is released). We do not send marketing newsletters, and we do not sell, rent, or share your contact details with third parties for their marketing.

Where it's stored and for how long

Requests are stored in our order-management system, accessible only to the Hairlenza team. We keep them for as long as needed to handle your inquiry and our business records, after which they may be deleted.

Your choices

You can ask us to delete your contact details at any time — message us at mail@hairlenza.com or on WhatsApp, and we'll remove your data from our records.

Cookies

The site uses a small cookie to remember your unit preference (inches or centimeters) and standard analytics cookies if analytics are enabled. No advertising cookies are set by us.

Contact

Questions about this policy: mail@hairlenza.com.